Katrina Santana, Administrative Assistant
Katrina Santana has worked for 13 years in a city government agency and has recently join our team as a Administrative Assistant. She will participate in the Intake Department and Case Management. Katrina has a strong customer service background, that will offer expertise in customer and employee relations, and generalist duties. Katrina will also provide significant contributions in succession case research and planning as well as ensuring compliance with clients. She is also known for her ability to help identify and implement. She is well-versed lead projects which produced significant and sustainable time savings.